Refund & Cancellation Policy

Effective Date: October 2026 Last Updated: October 2026 At MNA Tech Academy, we strive to deliver top-tier education in Cyber Security and Artificial Intelligence. We understand that circumstances may sometimes require a cancellation or batch change. This policy outlines the terms governing refunds and cancellations. 1. FREE DEMO BEFORE ENROLLMENT To ensure complete transparency, MNA Tech Academy provides free interactive demo classes and counseling sessions before you enroll. We strongly encourage prospective students to attend a free demo to evaluate our practical lab environment and teaching methodology prior to fee payment. 2. REFUND POLICY (7-DAY WINDOW) • Eligible Refund Requests: If a student wishes to discontinue their enrollment, a written refund request must be submitted via email to info@mnatechacademy.com within 7 calendar days of the formal batch start date. • Refund Deductions: For eligible requests within 7 days, course fees will be refunded after deducting a nominal registration processing fee (10% of total fees) and any costs incurred for lab licenses or study material already issued. • Non-Refundable Period: Refund requests submitted after 7 days from the batch commencement date are strictly non-refundable, as instructor allocations and cloud lab computing resources are committed for the entire duration. 3. BATCH TRANSFER & LEAVE OF ABSENCE POLICY If personal or professional reasons prevent you from continuing your current batch: • Students in good academic standing may request a batch transfer to a future cohort without paying additional tuition fees (subject to seat availability). • Requests must be submitted at least 7 days before the batch transfer is needed. • A maximum of one batch transfer is permitted per enrolled course. 4. ACADEMY CANCELLATION In the rare event that MNA Tech Academy cancels a scheduled batch due to unforeseen operational circumstances, enrolled students will receive a 100% full refund of all fees paid for that batch, or the option to transfer to an alternate batch of their choice. 5. PROCESSING TIMELINE Approved refunds are processed via the original payment method or direct NEFT/UPI bank transfer within 7 to 10 working days of written approval. For refund queries, contact our finance desk: • Email: info@mnatechacademy.com • Phone / WhatsApp: +91 9216110094 • Campus: Jaipur, Rajasthan - 302020, India